BDC Representative - Automotive Service
The Business Development Center Representative is responsible for receiving all incoming service calls, making outgoing service calls, establishing relationships with customers, and scheduling appointments for the Service Department. The BDC Representative interacts daily with the BDC Manager, Service Advisors, Service Managers, support staff, and customers.
Compensation
Hourly plus bonus.

$2000 - $4500 / month
Benefits

Medical, vision and dental insurance
401K retirement savings plan
Vacation time, holiday time
Company paid continuing education and training
Responsibilities

Receiving inbound service phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential service leads
Ensuring all clients' concerns are addressed prior to the appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients before the appointment date to confirm the appointment
Following up post-visit to ensure customer satisfaction
Requirements

High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer sales, sales, or telemarketing background
CRM Experience is a plus
Computer literacy, strong organizational and follow-up skills
Basic MS Office (Excel) experience
Ability to read and comprehend instructions and information
Excellent problem-solving skills
 
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. 
Gulf Coast Family of Dealerships located in Angleton, Texas is proud to be one of the premier Auto Parks in the Houston Metro area.  From the moment you walk into one of our showrooms, you’ll know our commitment to our employees is second to none.  We strive to make your career with Gulf Coast a good one – until retirement. The Gulf Coast Family of Dealerships is looking for candidates whose work ethics incorporate a demonstrated commitment to excellence and a desire to be the best. Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
*Compensation is based on experience and commensurate with Fortune 500 companies.

Experienced Service Advisor - Gulf Coast Chevy, Buick, GMC
Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up.
Customer Service Experience is a must
Prior Automotive Service Advisor Experience is a plus
Experience with Reynolds & Renolds DMS is a plus
 On a typical day, this will include:

Upselling additional services using low pressure, high integrity methods
Providing accurate repair/maintenance estimates
Adhering to policies on vehicle care and operation
Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
Reviewing and explaining repairs and associated costs with customers
Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards
 The Rewards:

A great working environment where you’ll be supported by a team of professionals
A competitive pay plan
Medical, Dental & Vision Insurance
401K Retirement Savings Plan
PTO/Vacation
Discounts on vehicle purchases
Advancement opportunities for high performers
 The requirements:

Outstanding customer service skills
A positive attitude
Previous experience in a similar role would be highly desirable
 About our Company:
Gulf Coast Family of Dealerships located in Angleton, Texas is proud to be one of the premier Auto Parks in the Houston Metro area.  From the moment you walk into one of our showrooms, you’ll know our commitment to our employees is second to none.  We strive to make your career with Gulf Coast a good one – until retirement. The Gulf Coast Family of Dealerships is looking for candidates whose work ethics incorporate a demonstrated commitment to excellence and a desire to be the best. Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
If you’re looking for a rewarding career using your outstanding customer service skills, apply today.

Gulf Coast Nissan is a Family Owned Dealership and is looking for Experienced Nissan Sales Professionals

If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery to customer satisfaction)
Present and demonstrate inventory
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are required, please provide resume and/or job history.
Compensation
Compensation is based on production and other factors. We offer guarantees to get you started and then competitive commission, bonuses and more.
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holidays off, company-paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Us
Gulf Coast Family of Dealerships located in Angleton, Texas is proud to be one of the premier Auto Parks in the Houston Metro area.  From the moment you walk into one of our showrooms, you’ll know our commitment to our employees is second to none.  We are family owned and operated and we strive to make your career with Gulf Coast a good one – until retirement. The Gulf Coast Family of Dealerships is looking for candidates whose work ethics incorporate a demonstrated commitment to excellence and a desire to be the best.

Parts Warehouse Associate
Our company has an outstanding opportunity for a results-focused, highly driven Parts Warehouse Associate.  The Parts Warehouse Associate assists the Parts Department by performing tasks essential to producing results and doing parts deliveries around the area.
Job Responsibilities

Deliver parts orders to customer and other dealerships
Clean parts areas as directed
Loads parts in and out of vehicles as needed
Maintains inventory
Transports parts to clients or to offsite locations
Helps perform physical inventory monthly
Attends weekly department meetings as appropriate
Other duties as assigned
Lifting and moving often heavy parts as required
 Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position. Must be able to lift parts as needed, sometimes heavy parts will need dolleys or other mechanical help.

Very reliable and accountable.
Hard working.
Eager to learn and take on more responsibility.
Team oriented.
Customer oriented.
Strong people skills.
Sense of urgency.
Keen attention to detail.
Must have valid driver's license and driving record in good standing.
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Experience in a parts department or warehouse environment, preferred.

Computer experience, preferred.
Compensation
Hourly rate
Benefits

Medical, vision and dental insurance
401K retirement savings plan
Vacation time, holidays 
Company paid continuing education and training  
Gulf Coast Family of Dealerships located in Angleton, Texas is proud to be one of the premier Auto Parks in the Houston Metro area.  From the moment you walk into one of our showrooms, you’ll know our commitment to our employees is second to none.  We strive to make your career with Gulf Coast a good one – until retirement. The Gulf Coast Family of Dealerships is looking for candidates whose work ethics incorporate a demonstrated commitment to excellence and a desire to be the best. Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Sales Consultant – Gulf Coast Family of Dealerships 
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation & Holiday time, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Us
Gulf Coast Family of Dealerships located in Angleton, Texas is proud to be one of the premier Auto Parks in the Houston Metro area.  From the moment you walk into one of our showrooms, you’ll know our commitment to our employees is second to none.  We strive to make your career with Gulf Coast a good one – until retirement. The Gulf Coast Family of Dealerships is looking for candidates whose work ethics incorporate a demonstrated commitment to excellence and a desire to be the best.

Gulf Coast Toyota is seeking Experienced Toyota Sales Professionals
Job Description
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery to customer satisfaction)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are required, please provide resume and/or job history.
Compensation
Compensation is based on production and other factors. We offer guarantees to get you started and then competitive commission, bonuses and more.
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Us
Gulf Coast Family of Dealerships located in Angleton, Texas is proud to be one of the premier Auto Parks in the Houston Metro area.  From the moment you walk into one of our showrooms, you’ll know our commitment to our employees is second to none.  We are family owned and operated and we strive to make your career with Gulf Coast a good one – until retirement. The Gulf Coast Family of Dealerships is looking for candidates whose work ethics incorporate a demonstrated commitment to excellence and a desire to be the best.